ds6.eu - Service Packages & Dedicated Basic Contingents
Transparent monthly contingents instead of vague flatrates. Dedicated senior engineer hours, executive responsibility, and guaranteed SLAs.
Why Dedicated Basic Contingents Instead of Vague IT Flatrates?
Traditional IT flatrates often promise everything – but deliver long ticket queues and unresolved friction. At ds6.eu, we believe in uncompromising transparency: You book a fixed monthly contingent of dedicated senior engineering and CIO hours. We proactively maintain, harden, and monitor your systems. And in an emergency, your guaranteed response SLA activates instantly.
Essential Care
Robust protection for ongoing operations: Continuous maintenance, automated monitoring, and proactive hardening.
- 10 hours/month dedicated senior engineering capacity
- Proactive patch & update management of all core systems
- 24/7 automated system, storage, and backup monitoring
- Quarterly security audit & vulnerability scanning
- Business hours response guarantee (SLA < 2–4 hours)
- Unused hours flexibly roll over to the following month
Business Resilience & CIO
Comprehensive operational care paired with strategic C-level IT leadership and NIS-2 audit preparation.
- 25 hours/month dedicated senior & C-level capacity
- All services included from Essential Care contingent
- Monthly strategic CIO boardroom review with Christian Enderle
- OT & physical hardening (Cold chain, PV inverters, SCADA)
- Disaster recovery readiness & immutable backup validation
- Priority emergency incident response SLA (< 1–2 hours)
- EU NIS-2 & BSI-Grundschutz compliance advisory
Mission-Critical & Defence
Top security classification for environments that cannot afford a second of downtime. 24/7 readiness with military-grade standards.
- 50+ hours/month guaranteed elite engineering capacity
- All services included from Business Resilience
- 24/7/365 emergency rapid response with contractual SLA (from 15–30 min)
- Physical air-gapping & Zero-Trust architecture under BSI standards
- On-site rapid incident response team for acute emergencies
- Dedicated Lead Architect & deputy incident leadership
- Forensic evidence collection, incident disclosure & audit support
The ds6.eu Contingent Guarantee: Fair, Transparent & Reliable
No Forfeiture of Unused Hours
Calm months are an asset: Unused contingent hours do not expire at month-end. They roll over into planned upgrades, security audits, or documentation.
Fair Overflow & Project Protection
When major renovations or migrations arise, additional hours are billed at contracted, fixed rates. Full budget control with zero surprises.
Senior Guarantee & Founder Leadership
No anonymous ticketing queues, no rotating junior staff. Your contingents are handled directly by Christian Enderle and seasoned infrastructure architects.
Disaster Recovery: When Seconds Count
An IT failure or ransomware attack is not a "what if", but a "when". We specialize in rescuing and cleanly rebuilding (Clean Rebuild) corrupted systems. Our experience from live cases (Hafnium Hack, Ransomware Defense) guarantees the fastest possible recovery with maximum security.
ContactOur Working Methods (Best-of-Selection)
Direct Contact & Immediate Incident Response
Zero call centers, zero wait queues, zero junior reps. Your message is dispatched in real time with high-priority encryption straight to Christian Enderle & our senior engineering team.
Real-Time Push & Instant Alerting
Instant alert dispatched to our technical crisis phone within seconds.
Emergency Response with Defined SLA
24/7 incident readiness for ransomware, cluster failure, and compromised networks – tiered contractual SLAs (from 15–30 min).
15-Min Free Initial Consultation
Honest, executive-level technical review and feasibility check with Christian Enderle.
100% GDPR & Mutual NDA Standard
Strict operational confidentiality, Zero-Trust data minimization, and European jurisdiction.
